Partnering with Teledyne SP Devices means you are also collaborating with Teledyne Technologies – a multi-billion-dollar public company traded on the New York Stock Exchange (NYSE: TDY). This ensures access to the latest products, technologies, and solutions, along with the stability and reliability of a major supplier and a long-term partnership.

We offer custom engineering to our original equipment manufacturer (OEM) customers through design and integration services. All parts of the products can be customized, including software, firmware, and hardware. This allows our OEM customers to focus on core business activities.

Our in-house applications team is part of our R&D organization and provides signal processing expertise and domain knowledge. They work in close collaboration with the customer during the design-in phase to fulfill integration milestones and thereby shorten the time to market.

Teledyne SP Devices' support staff consists of experienced developers that work in close collaboration with our R&D team. They are directly involved in the planning of in-house R&D resources and can therefore escalate prioritized support cases so that they can be resolved in a timely manner. We take pride in providing short response times to our customers.

Initial contact and consultation: The journey begins with your initial contact, where our dedicated team is ready to understand your specific needs and requirements. We offer a comprehensive consultation to discuss your project goals, technical specifications, and challenges you may face. This ensures that we can tailor our solutions to meet your exact needs.

Customized solutions and proposal: Based on the consultation, we develop customized solutions that align with your objectives. Our team prepares a detailed proposal outlining the scope of work, timelines, and cost estimates. We work closely with you to refine the proposal, ensuring it meets your expectations and requirements.

Seamless integration and implementation: Once the proposal is approved, our engineering and production teams get to work. We always strive for a smooth integration of our solutions into your existing systems, minimizing disruptions to your operations and keeping you informed and involved at every step.

Training and knowledge transfer: We can conduct on-site or online training to enable your team to effectively operate and maintain the new systems. Our goal is to empower your team with the knowledge and skills they need for successful operation.

Ongoing support and maintenance: Our commitment to your success doesn't end with implementation. We offer ongoing support and maintenance services to ensure your systems continue to operate at peak performance. Our support team and field application engineers are available to address any issues or concerns you may have, providing prompt and effective solutions.

Continuous improvement and upgrades: As your business evolves, so do your needs. We stay in close contact with you to understand any new requirements and offer upgrades or enhancements to keep your systems up to date with the latest technology. Our proactive approach ensures that you always have competitive solutions for your industry.Initial contact and consultation: The journey begins with your initial contact, where our dedicated team is ready to understand your specific needs and requirements. We offer a comprehensive consultation to discuss your project goals, technical specifications, and challenges you may face. This ensures that we can tailor our solutions to meet your exact needs.

Customized solutions and proposal: Based on the consultation, we develop customized solutions that align with your objectives. Our team prepares a detailed proposal outlining the scope of work, timelines, and cost estimates. We work closely with you to refine the proposal, ensuring it meets your expectations and requirements.

Seamless integration and implementation: Once the proposal is approved, our engineering and production teams get to work. We always strive for a smooth integration of our solutions into your existing systems, minimizing disruptions to your operations and keeping you informed and involved at every step.

Training and knowledge transfer: We can conduct on-site or online training to enable your team to effectively operate and maintain the new systems. Our goal is to empower your team with the knowledge and skills they need for successful operation.

Ongoing support and maintenance: Our commitment to your success doesn't end with implementation. We offer ongoing support and maintenance services to ensure your systems continue to operate at peak performance. Our support team and field application engineers are available to address any issues or concerns you may have, providing prompt and effective solutions.

Continuous improvement and upgrades: As your business evolves, so do your needs. We stay in close contact with you to understand any new requirements and offer upgrades or enhancements to keep your systems up to date with the latest technology. Our proactive approach ensures that you always have competitive solutions for your industry.​

Our existing portfolio of digitizers and other modular instruments allows us to deliver full-custom designs with proven performance and short time-to-market. Through design re-use, Teledyne SP Devices can offer cost-effective system solutions that span a wide variety of application areas. Completed full-custom projects include solutions for well-renowned aerospace companies, major military contractors, makers of medical equipment, and world leading test and measurement companies.

Modification of existing digitizers: We urge you to let us know if you are lacking details on our existing digitizers, and we are open to making modifications based on your requirements. Previously implemented customer specific modifications include adding additional input channels, increasing the on-board memory size, customizing analog front-ends, and more.​

See our vast digitizer collection

FPGA firmware development: You do not need to have knowledge in FPGAs to be able to use digitizers from Teledyne SP Devices. After all, the digitizer should serve as a tool that enables you to capture the data that you need without forcing you to understand all the digitizer internals. Nevertheless, today's FPGAs offer massive parallelism and extreme calculation power which can significantly ease the burden of your host PC. Moving calculation-intensive parts to the FPGA can lead to several orders of magnitude speed-up compared to the PC alone. We offer highly skilled FPGA development engineers that help with designs such as optimized averagers, filters, FFTs, and any other DSP blocks that you might require.

Software application development (SDK): When you purchase a digitizer from SP Devices, a SDK is provided at no additional cost. It supports multiple programming languages, facilitating seamless integration of the digitizer into your application. Leveraging the expertise of the SDK authors is both cost-effective and convenient. Our software services often include customized low-level drivers, specialized graphical user interfaces, integration support, and more.

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As an ISO-certified company, we offer products that meet the highest quality standards. Our manufacturing capabilities and facilities provide complete quality, production, and test control.

  • Teledyne SP Devices is ISO 9001-certified, and we follow well-established documented processes for all our development and manufacturing.

  • Our primary Electronic Manufacturing Services (EMS) partner is a large, well-renowned company that operates globally. They are both ISO 9001- and ISO 14001-certified and can produce thousands of units per month.

  • We perform final assembly and testing in-house to ensure compliance with specifications. The system automatically creates and stores test result reports for each product.

Supply chain: We understand the critical importance of a robust and efficient supply chain for our OEM customers. With multiple suppliers, our logistics team can handle orders of different size, ensuring timely delivery to your location. We maintain strong relationships with our suppliers to ensure the availability of quality materials and components. Using advanced planning tools, we forecast demand accurately and manage inventory effectively to prevent stock-outs. Whether you need a small batch or a large-scale production run, our flexible manufacturing processes can scale to meet your requirements. Throughout the order process, we keep you informed at every stage, providing transparency and peace of mind.

You can trust that your orders will be fulfilled promptly and efficiently, allowing you to focus on your core business operations.

Field service: At Teledyne SP Devices, our support team and field application engineers are dedicated to providing exceptional support and integration services to our clients. Our engineers travel to customer locations to assist with the installation, integration, and optimization of our advanced digitizer systems.​


Key services: 

  • On-site support: Our engineers travel to customer sites to ensure seamless integration of our digitizer systems into their existing infrastructure. This includes hardware installation, software configuration, and system optimization.
  • Customization and integration: We offer tailored solutions to meet specific customer requirements. Our engineers work closely with clients to modify existing digitizer platforms, develop custom FPGA firmware, and integrate systems with custom backplanes for optimized performance.
  • Training and consultation: Our field service engineers provide comprehensive training to customer staff, ensuring they are well-equipped to operate and maintain the digitizer systems. We also offer consultation services to help clients maximize the efficiency and performance of their systems.
  • Ongoing support: After the initial integration, our engineers continue to provide support through regular maintenance visits, remote assistance, and troubleshooting to ensure the systems remain in optimal condition.​

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Knowledge base

Teledyne SP Devices offers comprehensive support to ensure their customers get the most out of their products. They provide a range of resources and services designed to assist with everything from initial setup to ongoing maintenance.


    Documentation: This section contains detailed application notes, datasheets, case studies, user guides, and manuals. These documents provide in-depth information on product specifications, usage, and best practices.​

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    Video Library: A collection of tutorials, webinars, and product videos. These visual aids are designed to help users understand the functionality and applications of Teledyne SP Devices' products. 

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    User Guides & Manuals: Specific guides and manuals for high sampling rate and resolution digitizers, including those with open FPGA for physics, industrial, and OEM applications. 

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These resources are invaluable for both new and experienced users, offering insights and guidance on how to effectively utilize Teledyne SP Devices' technology.​


Support:
Teledyne SP Devices offers comprehensive support to ensure our customers get the most out of their products. We provide a range of resources and services designed to assist with everything from initial setup to ongoing maintenance.

Customer support: Teledyne SP Devices has a dedicated support team available to help with any inquiries or issues. Customers can reach out via email or phone for prompt assistance.

Documentation: We offer detailed user guides and manuals that cover the operation and maintenance of our high-performance digitizers and other products. These resources are designed to help users understand and utilize the full capabilities of their equipment.

Software and drivers: Teledyne SP Devices provides all necessary drivers, software, and development kits to get started with our products. This includes support for various operating systems and hardware interfaces, ensuring compatibility and ease of use.

Training and resources: We also offer training programs and additional resources to help customers stay up-to-date with the latest advancements and best practices in using their products.

By leveraging these support services, customers can ensure they are maximizing the performance and reliability of their Teledyne SP Devices equipment.​




Upgrades and retrofits:
Teledyne SP Devices offers a range of upgrades and retrofits to ensure our products remain at the cutting edge of technology and continue to meet the evolving needs of our customers. These enhancements are designed to improve performance, extend the lifespan of equipment, and provide additional functionalities.

Upgrades: Teledyne SP Devices frequently releases firmware updates and new software versions that enhance the capabilities of our digitizers and other products. These upgrades can include improvements in data acquisition speed, resolution, and processing power. Customers can benefit from these updates to keep their systems running efficiently and to leverage the latest technological advancements.